With rich experience in serving more than 80 famous brands worldwide from industries such as apparel, mother & infants, makeup, model & toy, personal care, household supplies and FMCG, we can provide brands with multi-platform store operation services, including store marketing planning, visual creativity, goods management, member operation, digital marketing, logistics and warehouse, and customer service. Our service platforms include Taobao, Tmall, JD, Pinduoduo, vip.com and Kaola. Therefore, we can create an immersive and seamless consumer experience with all-round coverage, and roll out precise marketing and refined operation.
Bearing consumer insights and brand profit in mind and adhering to the principle of being big data-centered and sales-oriented, we have fully developed insights on behaviors of varied consumer links in each scenario. Meanwhile, we can manage interaction between all-domain brand marketing and consumers through utilizing data, create seamless and fully closed-loop service experience for consumers, and provide clients with such marketing services as market insight, research on behaviors and flow, application of big data, product marketing activity, content marketing, precise launch and new retail connection, so as to improve brand awareness and combine product with marketing.
Depending on our abundant resources in new retail and operation experience, Magic Panda can provide clients with state of art new retailing operation services, including the set-up and operation of on-line and off-line new intelligent retail outlets, intelligent promotion of new retail, operation of client's account, integration of on-line and off-line members, cloud new retail store, asset accumulation and circulation of off-line consumers.
Being oriented to the satisfaction of consumers, we provide consumers with service consultation, after-sale service, complaint handling, call center and other businesses for the purpose of perceiving client demands in an all-round manner, providing intimate services rapidly, building brand image, improving sales of clients, improving satisfaction and loyalty of clients, and commercializing service results to the greatest extent.
Magic Panda can provide professional warehouse and logistics service, provide clients with all-round logistics solutions integrating warehouse service, logistics transportation, international freight forwarder and logistics planning, and create improved and integrated storage and delivery plan through the professional e-commerce logistics management system in a precise, informationalized and efficient manner.
Magic Panda can provide clients with not only omni-channel services, but also full technical support including IT system connection, API development, stock synchronization, order push management, maintenance of data base and customized development, so as to assist clients to accomplish their Internet-based transformation and enhance clients' commercial presence and strength in the future.
We are good at customizing marketing plan for clients, building the soul of a brand, and improving the performance of clients.Meanwhile, we can provide clients with improved services for brand strategy in the early, medium and later period, including market survey and analysis, competitor analysis, and target consumer analysis, prepare brand communication strategy, maintain the public relations with media, carry out marketing activities with brand events, and continuously acquire and maintain competitive advantages for clients.Service contents:
Brand strategy consultation、
operation of official accounts on social media、
purchase and launch of KOL/KOC resources、
cooperation with celebrities/IPs、
planning and implementation of off-line events
With an eye on the whole world, the visual designers of Magic Panda are skilled in expressing brands in an e-commerce-based manner from a rigorous perspective of visual expression. They also know the visual preference of e-commerce and consumers. Moreover, our professional teams of creative copywriting, photography, camera shooting, video production and design, can provide clients with services such as brand packaging, store visual design, creative ad shooting, short video shooting/editing, plane shooting/post production as required, so as to assist clients to stand out from the crowd in the market.Service contents:
Brand image management、store site design, brand shooting、video shooting、brand design and packaging、isual product desig,netcStrengths
Professional service team/standard operational process
Cost-effective/high-quality/premium service/high efficiency